We are currently assisting one of our valued partners in the recruitment of a full-time Duty Manager for their hotel located in Oban.
About the role
- As Duty Manager, you will play a pivotal role in ensuring the seamless operation of the hotel. You will be responsible for overseeing daily activities and making certain that the established standards of service and quality are consistently met and upheld.
- Your focus will be on maintaining high levels of guest satisfaction and supporting your colleagues, ensuring that every aspect of the hotel runs efficiently and in line with company expectations.
- As Duty Manager, you will be expected to actively seek out opportunities to increase sales throughout the hotel. Consistently promoting the hotel’s services and facilities in a positive manner, both to guests and within the local community.
- In addition, you should encourage all members of staff to engage in up-selling practices, ensuring they are equipped to recommend upgrades, additional amenities, and enhanced experiences to guests wherever possible. By fostering a proactive sales culture among the team, you will contribute to the overall revenue growth and continued success of the hotel.
- To deal with the Daily Taking Audit using the information system Rezlynx.
- To work within departmental budgetary framework and ensure control over stocks, operational costs and expenditure are maximised.
What they need from you
- The ideal candidate for the role of Duty Manager, will have at least a year’s experience in a similar position.
- As the Duty Manager, you will demonstrate a genuine passion for hospitality, consistently striving to deliver an exceptional experience for both guests and colleagues.
- Reliability is essential in this role, as you will be entrusted with the smooth running of hotel operations and the maintenance of high standards at all times.
- In addition, a willingness to learn and grow within the team is highly valued, ensuring that you can adapt to new challenges and contribute to the continued success of this expanding organisation.
- Proficiency in Excel is essential, a degree in hospitality, business or accountancy is a distinct advantage.
What is on offer
- Competitive salary and share of the tips.
- Opportunity for fast-track promotion from Duty Manager to Front of House Manager.
- Option of staff accommodation for a small monthly charge.
- Discounted hotel stays for you, family and friends.
- Opportunity for annual bonus based on KPIs and on-target P&L.
- To be part of one of the UK’s largest independent hotel groups, offering plenty of opportunity for growth and exploring new career paths and progression
- Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
About Yellow 42
Yellow 42 are a recruitment agency specialising in hospitality roles - both temporary and permanent.